29 Apr'24
30 Apr'24
1 room, 2 guests
Lusia Inn
Kalasipalya, Karnataka | Mon, 29 Apr - Tue, 30 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
No rooms available
Lusia Inn
Kalasipalya, Bangalore
4.3
20+ ratings
Friendly Staff ·
Clean Environment
AI generated highlights from recent guest reviews
Amenities
24-hour front desk
Newspaper
Smoke-free property
Property rules
Check-in: After 12:00 PM, Check-out: 12:00 PM
About property
Tipu Sultan Fort and Palace - Bangalore KR Market - 0.7 km / 0.5 mi
HCG Cancer Hospital - 1.1 km / 0.7 mi
Cubbon Park - 1.1 km / 0.7 mi
Lalbagh Botanical Gardens - 1.4 km / 0.9 mi
Tipu Sultan's Summer Palace - 1.5 km / 0.9 mi
Sree Kanteerava Stadium - 1.7 km / 1 mi
Kanteerava Indoor Stadium - 1.7 km / 1 mi
UB City - 2 km / 1.3 mi
Basavanagudi Aquatic Centre - 2.1 km / 1.3 mi
Cisco Systems Bengaluru - 2.1 km / 1.3 mi
Visvesvaraya Industrial and Technological Museum - 2.2 km / 1.4 mi
Vidhana Soudha - 2.6 km / 1.6 mi
M. Chinnaswamy Stadium - 2.7 km / 1.7 mi
Gandhi Bazaar - 2.7 km / 1.7 mi
Church Street - 2.8 km / 1.7 mi
The nearest major airport is Kempegowda Intl. Airport (BLR) - 35.7 km / 22.2 mi
Business Amenities: Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.Dining: Take advantage of the hotel's room service.
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Cleartrip ratingsCleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
Cleartrip's ratings are determined using a proprietary algorithm, reflecting recent real-world guest experiences.
4.3
20+ ratings
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4.0
4.5
3.7
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4.0
AI generated summary from recent guest reviews
Location
3.9
Travelers have mixed opinions about the hotel's location. While it is situated in a crowded and noisy market area, it offers convenience due to its proximity to the KR Market metro station. However, there is no mention of nearby restaurants, attractions, or overall safety.
Location
proximity
Metro station
Room Comfort
4.0
Travelers have mixed opinions about the rooms at the hotel. Some found them to be average in size and cleanliness.
Room size
cleanliness
Basic Facilities
Service
4.0
The staff at the hotel is praised for their friendly behavior and good service. They are available round the clock and are willing to cater to guests' needs, including delivering food.
Delivering food
Friendly Staff
Cleanliness
3.9
The hotel is clean, but could be cleaner.
Clean Environment
Value For Money
3.9
Guests have mixed perceptions regarding the value for money at the hotel. While some find the rooms and facilities decent, others feel that the tariff is overpriced and should be reduced. Overall, there is a sentiment that the hotel does not fully deliver on its promises and expectations for the price paid.
Reviews
Good for short stay
4/5
·
376utkarsht on Jul 16, 2018
Good hotel if you are coming for short business trip and you have tight budget. Overall hotel is nice, staff is very nice. Rooms are well maintained. Washroom in good condition. Beds are very comfortable.
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Average one for short stay
3/5
·
chetans806 on Feb 27, 2018
I checked into this hotel for two days of my stay. Rooms are good in condition and its need to be improved to attract more customers. There are restaurants near by place to have nice lunch and dinner.
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Dodgy, not worth the price
1/5
·
Ali F on Mar 10, 2017
Overcharged at check-in, given the wrong room, wifi non-existent on our floor. Complained and got moved but still put in a non-AC room, this time with no window, and still didn't get a refund for the overcharging. The day staff said it was the night staff's fault we were overcharged. Later, they said it was booking.com commission we had to pay. After that, they said it was some random other tax. So dishonest they can't even get their story straight. Absolutely crazy, lying, illogical staff - even when the wifi cut out on their computer and we said, "See, the wifi doesn't work," they said, "Yes, it's working." Our reservation said it was an AC room, they said, "No, you booked non-AC." Completely impossible to deal with. Also complete inability to answer direct questions. Overheard them refusing to help another guest get transport to the airport. Ceiling over the bathroom in our 2nd room wasn't complete and construction was happening overhead. People could see into our bathroom but also heaps of debris kept accumulating on the floor. Staff didn't care at all. The 2nd room's window opened onto reception rather than outside. We could hear the night staff talking all night and couldn't sleep. We asked the staff to call booking.com to help solve the problems. They called their agent who wasn't helpful. We said, "No, you should call booking.com directly," and they said, "Yes, we did." Couldn't believe how many times they lied like that to our faces. There's a man who's there who insists he doesn't work there. Every time he's approached he says he can't help because he's not a hotel staff member. God help anyone who checks in or out with him. We left early even though we'd paid in full up front. They wouldn't give a refund for the balance or even call their manager to discuss it. After we left, they cancelled our reservation on booking.com to get an additional 5000 in cancellation fees. My partner cancelled his card so the cancellation fee wouldn't go through. Absolute disgrace and ruined our trip. When we left they took our receipt to "check" it and didn't give it back. We've been trying for a week to get the receipt back off them. They're being stubborn for seemingly no reason, making us wait as some kind of power trip. We called booking.com to help and they called both the agent (who hung up on them) and the hotel to try to get the receipt for us. Needless to say the hotel hasn't done it yet, even with a direct request! This has the price of a regular budget hotel but is still too expensive for what you get, even aside from the awful staff. Beware of the reviews on the booking sites!
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Disgusting Rooms and even worse staff
1/5
·
Matt H on Mar 09, 2017
I would not recommend this hotel to anyone. No matter what you book, it seems their policy is to tell people that they booked a cheaper room in order to try and force them to pay more for the room they actually booked. In my case, I booked a room inclusive of air conditioning and was told I needed to pay an extra Rs. 5,000 if I wanted to get this. My room even had an air conditioner in it but they refused to provide me with the remote unless I paid more. Rooms did not look remotely like the photos, extremely small, dated and dirty. My room was covered in dust, wood chippings, rusty nails, dead bugs and more. Sheets didn't look clean and towel was filthy with holes in it. Staff refused to clean my room when asked. Wifi did not work at all and they did nothing about it. In fact, every time I asked about the wifi they just said "We have high speed wifi" even though it obviously didn't work and they refused to answer any of my questions. Staff were physically aggressive and intimidating and many sat out of the front of the hotel staring and leering at the few women who dared to walk past. Disgusting amount of mosquitoes that infest all rooms and common areas. Staff completely incapable of listening or providing any customer service. Questions are met with completely irrelevant statements or at times aggressive stares. Often they were extremely rude and would personally insult customers. Whenever there was more than 1 staff member in the reception, they would very obviously talk about us in the local language and, whilst we couldn't understand them, the fact that they kept looking at us and laughing made it pretty obvious what they were doing. Never have I encountered anyone so rude - not just in hotels but literally I have never met a single group of people in my entire life anywhere in the world that I found ruder than this bunch. Location is awful with few shops or restaurants nearby. The best part of my stay was when I checked out early and moved to a much nicer hotel on Brigade Road. I wouldn't stay here again even if they paid me.
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